Job Description
Company Description
The National Council on Alcoholism and Drug Dependence of the San Fernando Valley (NCADD-SFV) is an outpatient treatment and drug prevention organization based in Van Nuys, California. Role Description
The Clinical Manager for the outpatient site is responsible for leading the clinical operations of NCADD-SFV’s substance use disorder (SUD) treatment services. This role ensures compliance with Los Angeles County Department of Public Health – Substance Abuse Prevention and Control (SAPC) standards, DHCS regulations, and Drug Medi-Cal (DMC) requirements. The manager provides direct supervision of clinical staff, supports audit readiness, ensures data integrity in Sage-PCNX, and advances trauma-informed, recovery-oriented treatment practices.
Core Duties and Responsibilities:
- Directly supervise and support registered/certified counselors, care coordinators, LPHAs, and interns.
- Ensure timely and compliant documentation in Sage-PCNX, including assessments, treatment plans, progress notes, authorizations, and discharge records.
- Monitor staff productivity and ensure service delivery aligns with SAPC-defined minimum service hour requirements.
- Conduct regular chart audits and support compliance with SAPC utilization review and QA standards.
- Provide clinical supervision, coaching, and performance evaluations in alignment with best practices and agency policies.
- Facilitate interdisciplinary case conferences and site-level team meetings.
- Ensure delivery of evidence-based, culturally responsive, and trauma-informed treatment services.
- Respond to client incidents, grievances, and escalated clinical concerns; ensure timely reporting in Sage-PCNX.
- Prepare for SAPC site reviews, utilization management reviews, and DHCS audits.
- Collaborate with the Director of Contracts and QA to ensure program goals and contractual obligations are met.
Minimum Qualifications
- Certified SUD Counselor (CADTP or CCAPP) or Licensed/Associate-level clinician (AMFT, ASW, APCC, LMFT, LCSW, LPCC).
- Minimum 3 years of experience in the delivery of SUD or behavioral health treatment.
- Minimum 1 year of experience in a supervisory, lead, or management role.
- Must be proficient in Sage-PCNX (County of Los Angeles SAPC system), including documentation, service claiming, and EBP tracking modules.
- Strong knowledge of DMC regulations, ASAM Criteria, and SAPC billing and documentation protocols.
- Excellent verbal, written, and interpersonal communication skills.
Preferred Qualifications
- Bilingual in English/Spanish strongly preferred.
- Familiarity with CalAIM reforms and value-based reimbursement models.
- Experience managing outpatient care under the Los Angeles County SAPC contract.
- Strong quality assurance, training, and compliance background.
Salary: $70,000 - $80,000 annually (DOE). Benefits include; health, dental, vision, life insurance, 401k with company match.
Job Tags
Contract work,