Earn $40/Hour as a Virtual Chat Assistant - Work from Home Job at MORA Asian Fusion, Chicago, IL

NUQ2ZWtWcXRaeUhHeSs0YXhFY1BNNnR6Rnc9PQ==
  • MORA Asian Fusion
  • Chicago, IL

Job Description

Are you tech-savvy, a great communicator, and looking for a flexible remote role? Join our team as a Virtual Chat Assistant and help deliver exceptional customer support through real-time chat. If you excel in problem-solving and multitasking, this role is perfect for you!

Key Responsibilities
Respond to customer inquiries promptly and professionally via live chat platforms.
Provide accurate information about products, services, and policies.
Resolve customer issues, troubleshoot problems, and escalate complex inquiries as needed.
Maintain a high level of customer satisfaction by addressing concerns efficiently.
Document customer interactions and update records using CRM software.
Work collaboratively with the support team to improve processes and meet performance goals.
Qualifications and Experience
Experience:
Minimum 1-2 years of experience in customer support, chat support, or a related field.
Experience in handling multiple chat sessions simultaneously is preferred.
Familiarity with remote work and chat-based communication platforms.
Technical Skills:
Proficient in using live chat tools (e.g., Zendesk Chat, LiveChat, Intercom).
Comfortable navigating CRM systems and other support tools (e.g., Salesforce, Freshdesk).
Strong typing speed and accuracy (typing speed of at least 50 WPM preferred).
Communication Skills:
Excellent written communication with a focus on clarity and professionalism.
Strong ability to interpret and resolve customer issues in real time.
Key Competencies
Exceptional multitasking skills to manage multiple chat conversations efficiently.
Strong problem-solving and critical-thinking abilities.
Ability to remain calm and empathetic in challenging situations.
Self-motivated, organized, and able to work independently in a remote environment.
What We Offer
Competitive Pay: Earn $40 per hour.
Remote Flexibility: Work from the comfort of your home or anywhere with a reliable internet connection.
Growth Opportunities: Access to professional development and career advancement pathways.
Supportive Team: Join a collaborative environment that values innovation and employee success.
Why Work With Us?
We're passionate about delivering exceptional customer experiences, and we believe that starts with empowering our employees. This is your chance to join a dynamic team where your skills and contributions will be recognized and rewarded.

Don't miss this opportunity—apply today and become a valued part of our team!
Employment Type: Full-Time
Salary: $ 40.00 50.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

CM Solutions

Project Scheduler Job at CM Solutions

 ...This position is for a Sr. CPM Scheduler position for a major capital improvement project at Los Angeles World Airports. Monitor project progress against an established baseline; prepare analyses for staff and stakeholders identifying critical paths, near critical... 

Supplemental Health Care

Occupational Therapist Job at Supplemental Health Care

 ...Care is working with a school district in Salem, Oregon to hire Occupational Therapists. For more than 40 years, we've specialized in...  ...recruiter for details - Develop and implement educational and therapy programs based on evaluation results - Evaluates students to... 

Ultimate Staffing

Air Export Coordinator Job at Ultimate Staffing

 ...hour work week *Hybrid opportunity- 3 days in office 2 days remote Responsibilities: Process air export shipments. Enter...  ...Be available to serve outside of business hours, holidays and weekends, as required. Monitor shipments and update all tracking information... 

Ascend Talent Solutions

Tenant Services Coordinator Job at Ascend Talent Solutions

 ...attitude and volunteers willingly to take on additional responsibilities and assist with other team members projects. Strong interest in real estate. Education ~ Bachelors degree preferred or similar work experience Compensation ~$50K - 60K/yrly DOE... 

PrismHR

Dishwasher Job at PrismHR

 ...and dishwashing stations Assist in receiving and storing food supplies and kitchen inventory Work collaboratively with kitchen staff to ensure meal service runs smoothly Follow all safety and infection control procedures Knowledge, Skills and Abilities...