Hybrid/Remote
Must Live in NJ or NY
Must Speak Fluent Spanish
Job Description:
As an Intake Coordinator, you will be the first point of contact for potential clients. You will conduct initial intakes and consultations, ensuring that clients feel heard and cared for from the very first interaction.
Key Responsibilities:
- Answering new case intakes via phone, email, chat, etc.
- Gathering basic information about each new case and client.
- Entering all information into our case intake and case management systems.
- Following up with potential clients as necessary.
- Tracking and managing all intakes.
- Handling case declines and sign-ups as necessary.
- Other responsibilities as the position develops.
Qualifications:
-Experience: Previous experience working in a Plaintiff Personal Injury Law Firm is required.
- System Knowledge: Experience with Neos/Needles case management system is a plus.
-Language Skills: Bi-lingual proficiency is a must.
-Personal Traits: Compassionate, comforting, and able to convey empathy and care over the phone.
-Communication: Excellent “phone personality” with a friendly and welcoming tone.
-Organizational Skills: Detail-oriented and well-organized, capable of extensive data input and follow-up.
Why Join Us?
Be part of a dynamic and supportive team.
Make a difference in the lives of people who have suffered tragic losses or severe injuries.
Opportunities for professional growth and development.
If you meet the above qualifications and are ready to contribute to our team, please apply with your resume and a brief cover letter.
Apply Now!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 35 to 42 per week
Benefits:
• Dental insurance
• Free parking
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance
Schedule:
• 5PM to 12AM
Ability to Commute:
• Lodi, NJ 07644 (Required)
• Work Location: In person First Month. Hybrid/Remote
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