Job Description

Salary: $130k - $150k base, plus bonus and full benefits package including 5% 401k match

Location: Orange County, FL area (covers a portfolio that is concentrated in the middle part of FL)

Job Title: Multi-Family Operations Manager

Overview:

This leadership role involves strategic oversight and hands-on direction of a diverse portfolio of residential assets across a defined geographic area. The role encompasses staff leadership, financial performance optimization, capital project supervision, and support for future acquisitions. The successful candidate will be instrumental in enhancing operational efficiency and portfolio value through close coordination with internal teams and external partners.

Location: Central Florida, with regular travel required throughout the region.

Key Responsibilities:

• Oversee property-level personnel and capital improvements
• Generate and analyze detailed financial and operational performance reports
• Lead forecasting efforts, valuation reviews, and risk assessments
• Identify revenue-enhancing and cost-saving strategies based on market trends and performance metrics
• Facilitate training and mentoring programs for regional and on-site staff
• Participate in talent acquisition and development initiatives
• Collaborate with cross-functional departments (e.g., finance, legal, HR)
• Perform due diligence and financial modeling for prospective asset acquisitions
• Guide onboarding and systems integration for new assets
• Direct the creation, review, and analysis of operating budgets
• Manage vendor and contractor relationships, including contract negotiations
• Participate in accounts payable and invoice verification processes
• Conduct market and competitor analysis

Additional Duties:

• Drive marketing and branding initiatives for managed properties
• Stay current on compliance requirements and industry standards
• Address safety, regulatory, and certification needs as applicable
• Fulfill miscellaneous assignments and leadership tasks as needed

Qualifications:

• Bachelor’s degree or equivalent practical experience (10+ years preferred)
• Minimum 3-4 years of experience in residential asset oversight, particularly with multi-site or multi-unit properties
• Background in regional management or property operations preferred
• Familiarity with property management systems (Yardi preferred)
• Proficient in Microsoft Excel, including financial modeling
• Demonstrated ability to work independently and collaboratively
• Strong written and verbal communication abilities
• Effective problem-solver with analytical mindset
• Experience with training and staff development
• Must pass a basic Excel and finance/accounting assessment
• Authorized to work in the U.S.
• Willing to travel frequently and accommodate a flexible schedule

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