Patient Care Coordinator Job at SSi People, Whippany, NJ

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  • SSi People
  • Whippany, NJ

Job Description

Title - Patient Support Specialist

Location - Whippany, NJ

Contract - 06+ Months with possible extension

Required Skills -

  • Customer Service/ Patient Care in a high-volume contact center environment or a similar environment preferred
  • Knowledge of pharmacy benefits, health care insurance, and/or medical billing (preferred)

Responsibilities -

  • Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds.
  • Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues.

Job Tags

Contract work,

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