Job Description

Remote Spanish Bilingual Telephone Interviewer

On behalf of our client, Noor Staffing Group is currently seeking Remote Spanish Bilingual Telephone Interviewers to support a research study for the state of Indiana. As a Remote Bilingual Spanish Telephone Interviewer, you will collect feedback regarding various health and community services that state agencies provide. This opportunity is a part-time position starting at $16/hour and continues quarterly in 2025.

This study, on behalf of Indiana Medicaid, conducts telephone interviews with recipients (beneficiaries) of long-term care and home-based services through Indiana’s PathWays for Aging program. The interview asks about beneficiaries’ experiences regarding various aspects of their services in order to ensure quality of care, as well as improve services.

Responsibilities of Remote Spanish Bilingual Telephone Interviewers:

 Call Indiana residents who receive services from the state to conduct research telephone surveys, using a phone and internet connection from your home\

Follow strict rules regarding interviewing protocols and participant confidentiality

Be monitored for interviewing performance and improvement

 Work alongside with other research team members

Participate in regular meetings with supervisors by video conference, instant messaging, email, and phone

All other duties as assigned

Qualifications & Requirements:

Prior experience working with the public or interviewing preferred

Must be fully Spanish Bilingual (speak, read, and write)

Must be at least 18 years or older

Consent to a pre-employment background check

Responsible and accountable

Excellent communication skills and attention to detail

Strong computer skills

Equipment Requirements

A computer with at least 4GB RAM – a reliable computer is essential to this job

Strong, reliable internet connection at a minimum of 1mbps

Quiet, private room or closed-door space in your home for a confidential environment

Hours & Training:

Flexible schedule (evening and weekend shifts Eastern Time Zone)

Minimum 10 hours per week; up to 25 hours per week if work available

Physical Requirements:  

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to use computer for sustained time

Ability to read, clearly speak, and write in English and Spanish

Communicate through speech and listening

Clear and distinct speech and fluency in English and Spanish

Read text verbatim

Good listening and dictation skills

Walk, stand, sit for periods of time, use your hands and fingers, grasping, reaching, lifting, talking, hearing, and repetitive motions.

About Noor Staffing Group - Employing people across the United States in fields from healthcare to high-profile professional to light industrial, NSG encompasses all disciplines and regions to meet the challenging and sophisticated employment demands of our clients.

With a track record of staffing excellence, our recruiting team and support staff handle all projects with a commitment to quality service. We are a collaborative, innovative and customer-service oriented group of professionals. We continually build and establish relationships with top-tier organizations and industry-leading professionals nationwide.

NSG’s clients include elite professional services firms, Fortune 500 companies, local, federal and state agencies as well as small and mid-cap businesses. NSG is a minority owned supplier with 11 offices, 200 corporate staff and 4,000 contingent staff across 40 states. NSG is a part of the Noor Inc. family of companies and is committed to providing top-tier, unparalleled recruiting and staffing services. Visit

Noor Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Noor Staffing Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.

  By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.  

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