📢 Job Opening: Customer Support – Events CRM (Work From Home)
🌐 Industry: SaaS – Events Platform
📍 Location: (Work from Home) (weekly once at office)
💼 Type: Part-Time ( 20 Hours/week)
Locals to AZ candidates are required.
🔍 About the Role:
We’re looking for a Customer Support Representative to help users of our Events CRM SaaS platform. You’ll assist with onboarding, technical support, and outbound follow-ups to help event organizers succeed on our platform.
✅ What We’re Looking For:
Experience in customer support (phone, email, chat)
Confidence in making outbound calls to leads or customers
Familiarity with CRM platforms (HubSpot, Salesforce, etc.)
Preferred: Experience working with churches or community event organizers
💬 Responsibilities:
Answer customer questions and resolve issues using our Events CRM
Guide new users through setup and features
Make outbound calls to follow up with leads or assist active users
Log all interactions in the CRM and provide feedback to the product team
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